Shipping Policy

Last updated: October 29, 2026

This policy explains shipping for orders placed at noveriqn.com. All monetary amounts below are in US dollars (USD).

Delivery area

We ship to eligible United States addresses. Enter your complete address at checkout to see whether delivery is available and which options apply. We do not promise delivery to every address or to destinations outside the United States.

Shipping charges

Shipping is free for orders of USD 50 or more, including orders of exactly USD 50. For orders below USD 50, the applicable shipping cost is displayed at checkout before payment. Review the checkout total and any applicable taxes before placing your order.

Dispatch within 24 consecutive hours

We dispatch orders within 24 consecutive hours after payment is confirmed. The clock starts when payment is confirmed, not when a payment attempt begins. These are consecutive hours, rather than a 24-business-hour processing period.

Transit after dispatch

Estimated transit time is 7–15 business days after dispatch. This transit estimate is separate from the dispatch period. Business days are weekdays excluding relevant public holidays. Carrier disruption, weather or other delivery conditions may affect arrival; an estimate is not a guaranteed delivery appointment.

Tracking and delivery assistance

For available tracking information, contact service@noveriqn.com with your order number. We can help you understand shipment updates. If tracking stops progressing, a parcel arrives damaged, or a shipment is marked delivered but cannot be found, tell us promptly. We will review the details and work through the appropriate next steps; responsibility is not automatically transferred to you merely because a parcel was handed to a carrier.

Check your address and request changes early

Provide an accurate delivery address and contact information when ordering. If you notice an error, contact us as soon as possible. We will check fulfillment status and confirm whether a correction is still possible. A message requesting a change does not itself confirm that the delivery address has changed.

Delays and related requests

If the expected delivery period has passed, contact support for a review of the shipment and available resolution. For cancellations or returns, consult Terms of Purchase and Return Policy. Nothing in this policy limits applicable consumer rights or provides a blanket exclusion for lost or delayed orders.

Store operator and support

Noveriqn at noveriqn.com is operated by Jiangxi Shunsipei Network Technology Co., Ltd.

Business address: Room 2202, Building 38, Honggu Shierting, Libuhu Avenue, Xinjian District, Nanchang, Jiangxi, China.

Email: service@noveriqn.com
Phone: +86 791 8756 5946

Support hours: Monday–Friday, 9:00–18:00 Beijing time (UTC+8). We reply within 1–2 business days.